Internet banking - Thai style

[buksida]

This made me laugh, have just enabled SCB Internet banking to save me actually going in there all the time. First thing I wanted to do was setup a monthly transfer to another Siam Commercial account, pretty straight forward right? Wrong.

After telling me repeatedly that there was insufficient funds to make any transfer I realise that it actually means insufficient accounts - so I add the other account details to my profile. Then it says "pending" and will let me know when its active. A week or so later I receive a letter in the post with a couple of forms in that I need to fill in and take into the bank to activate another account.

Now is it me or wasnt internet banking supposed to avoid all the damn paperwork and going into the bank? Thanks SCB, for an utterly useless service

Kasikorn Internet banking is far more user friendly and functional for anyone considering it.
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I've got a bad feeling about this

[STEVE G]

Buksida, I just had a look at internet banking from Bangkok Bank and it’s equally as user friendly, quote:
“If you have printed out an application form from the web, you will need to sign it at the branch in front of the marketing officer who will take your application.”
In that case it’s not really worth wasting your printer paper and toner cartridge is it!

[ozuncle]

Calm down.
Banking is very similar world wide. Hastles are not restricted to Thailand.
Security is put in place to not only protect the bank ,but also you.
Can you imagine what could happen if we could set up internet banking without proving your identity personally?
I would suggest that the "easy" ones to deal with are less secure.
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You only live once.

[STEVE G]

Ozuncle, I agree with you that the same problems exist everywhere, but what is annoying is that these type of internet services seem to waste your time leading you down blind alleys where you achieve nothing; I would be far happier if they simply stated “go to your bank” instead of giving the illusion that you are going to achieve something on your computer.

[ozuncle]

Steve G,
Yes, I know what you mean.
I am in the process of renewing my wifes Aus passport.
They say you can do it "on the internet". You fill out the form and are given a security number to follow the application through the system, but you still have to print out the form and take it personally to a Post Office.
I guess it saves some time.
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You only live once.

[Rider]

UK online banking can be similar, only my ING account allows you to link to other banks. Most other banks require print-outs etc.
When I first noticed this it made me think that its not all its hyped up to be.
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[Mack111]

yeah in fairness to the Thai banks, all the offshore banks need you to do the exact same before they allow you to use internet banking.

I guess its better this way as i'm sure there is some security checks